All sales are final, unless the Show is cancelled or rescheduled, or the facility is closed due to unforeseen circumstances. You will automatically be notified if this occurs, if you have provided us with a valid e-mail address or phone number when you made your booking.

 

If an event is cancelled or rescheduled, Sivam Theatre  will use reasonable endeavours to notify customers of the cancellation although Sivam Theatre does not guarantee that ticket holders will be informed of such cancellation before the date of the event. Sivam Theatre is only able to inform customers for whom it holds valid contact details. Any customer who buys tickets without giving correct and up to date contact details does so at their own risk.

If an event is rescheduled, and you elect to receive a refund, you must return the complete ticket order, with stubs attached, to

 

Customer Services

Sivam Theatre

73, Badrakaliamman Temple Road, Mahadevapuram,Mettupalayam, 

Coimbatore, Tamil Nadu 641301

Email - mysivamtheatre@gmail.com

 

Returned tickets must be received at least 24 hours prior to the event in order for a refund to be issued. Refunds due to cancellation or unforeseen facility closure will be issued automatically.

 

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit  mutually agreed by us with our acquiring bank  from time to time.

 

If shows cancelled, Online booked tickets amount will be refunded within 6 working days and counter booked tickets amount will be issued same day at counter.

Ticket Booking Confirmation
- Not received SMS or Email confirmation for your booking? no worries, we have made it simple. Once you booked ticket, your booking details always visible in Homepage under  "Confirmed Tickets List - Upcoming Movies" with yellow background. This will appear only if you login.